html, body, div, span, applet, object, iframe, h1, h2, h3,
h4, h5, h6, p, blockquote, pre, a, abbr, acronym, address,
big, cite, code, del, dfn, em, font, img, ins, kbd, q, s, samp,
small, strike, strong, sub, sup, tt, var, dl, dt, dd, ol, ul, li,
fieldset, form, label, legend, table, caption, tbody, tfoot,
thead, tr, th, td{
    margin:0;padding:0;
    -webkit-tap-highlight-color: rgba(0, 0, 0, 0);
    -webkit-touch-callout:none;
    -webkit-user-select: none;
    -webkit-appearance:none;
    outline: none;
    word-break: break-all;
    box-sizing: border-box;
    -webkit-box-sizing: border-box;
}
html, body{
    width: 100%;
    height:100%;
    max-width: 640px;
    margin: 0 auto;
}
/* @font-face {
    font-family: "方正仿宋简体";
    src: url("../fonts/方正仿宋简体.TTF.ttf");
    font-weight: normal;
    font-style: normal;
  }
  @font-face {
    font-family: "方正楷体简体";
    src: url("../fonts/方正楷体简体.ttf");
    font-weight: normal;
    font-style: normal;
  }
  @font-face {
    font-family: "方正书宋简体";
    src: url("../fonts/方正书宋简体.ttf");
    font-weight: normal;
    font-style: normal;
  }
  @font-face {
    font-family: "王汉宗粗楷体简";
    src: url("../fonts/王汉宗粗楷体简.ttf");
    font-weight: normal;
    font-style: normal;
  }
  @font-face {
    font-family: "优设标题黑";
    src: url("../fonts/优设标题黑.ttf");
    font-weight: normal;
    font-style: normal;
  } */
/*系统默认菜单被禁用*/
/* #content {
    -webkit-touch-callout:none;
    -webkit-user-select:none;
    -khtml-user-select:none;
    -moz-user-select:none;
    -ms-user-select:none;
    user-select:none;
	-ms-touch-callout:none;
    -moz-touch-callout:none;
} */
.payment_line {
    width: 100%;
    height: 1px;
    background: #EDEFF2;
    margin-top: 16px;
}
.payment_box {
    padding-top: 16px;
    padding-bottom: 7px;
    padding-left: 20px;
    padding-right: 20px;
    box-sizing: border-box;
    overflow: hidden;
}
.payment_cancle {
    width: 100px;
    height: 40px;
    background: #FFFFFF;
    border: 1px solid #AFB7C7;
    border-radius: 8px;
    font-family: PingFangSC-Medium;
    font-size: 14px;
    color: #78808F;
    letter-spacing: 0.2px;
    text-align: center;
    line-height: 40px;
    float: left;
    /* margin-top: 16px;
    margin-bottom: 16px;
    margin-left: 20px; */
}
.payment_confirm {
    width: 100px;
    height: 40px;
    background: #117EFF;
    border-radius: 8px;
    font-family: PingFangSC-Medium;
    font-size: 14px;
    color: #FFF;
    letter-spacing: 0.2px;
    text-align: center;
    line-height: 40px;
    float: right;
    /* margin-top: 16px;
    margin-bottom: 16px;
    margin-right: 20px; */
}
.needlogin_bgc {
    background-color: rgba(0,0,0,0.6);
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 9998;
    display: none;
}
.needlogin_content {
    z-index: 9999;
    width: 70%;
    position: fixed;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
    background: #FFFFFF;
    box-shadow: 0 2px 18px 0 rgba(43,50,96,0.07);
    border-radius: 8px;
    height: 132px;
   /*  padding: 20px 0 20px 0; */
    text-align: center;
    box-sizing: border-box;
}
.needlogin_title {
    padding: 20px;
    height: 92px;
    font-size: 16px;
    border-bottom: 1px solid #eee;
    box-sizing: border-box;
}
.needlogin_btn {
    height: 40px;

}
.needlogin_btn>.handle_btn {
    border-left: 1px solid #eee;
    box-sizing: border-box;
}
.needlogin_btn>div {
    float: left;
    text-align: center;
    line-height: 40px;
    width: 50%;
    height: 100%;
    color: #41a1f2;
    font-size: 18px;
}
.handle_btn>a {
    color: #41a1f2 !important;
}
.needlogin_close_icon {
    position: absolute;
    background-image: url('../images/ph_evaluate/ph_close.png');
    top: 0px;
    right: 0px;
    cursor: pointer;
    background-size: contain;
    width: 16px;
    height: 16px;
}

.needfacelogin_bgc {
    background-color: rgba(0,0,0,0.6);
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 9998;
    display: none;
}
.needfacelogin_content {
    z-index: 9999;
    width: 70%;
    position: fixed;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
    background: #FFFFFF;
    box-shadow: 0 2px 18px 0 rgba(43,50,96,0.07);
    border-radius: 8px;
    height: 132px;
   /*  padding: 20px 0 20px 0; */
    text-align: center;
    box-sizing: border-box;
}
.needfacelogin_title {
    padding: 20px;
    height: 92px;
    font-size: 16px;
    border-bottom: 1px solid #eee;
    box-sizing: border-box;
}
.needfacelogin_btn {
    height: 40px;

}
.needfacelogin_btn>.handlefacelogin_btn {
    border-left: 1px solid #eee;
    box-sizing: border-box;
}
.needfacelogin_btn>div {
    float: left;
    text-align: center;
    line-height: 40px;
    width: 50%;
    height: 100%;
    color: #41a1f2;
    font-size: 18px;
}
.handlefacelogin_btn>a {
    color: #41a1f2 !important;
}

.needphonenum_bgc {
    background-color: rgba(0,0,0,0.6);
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 9998;
    display: none;
}
.needphonenum_content {
    z-index: 9999;
    width: 70%;
    position: fixed;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
    background: #FFFFFF;
    box-shadow: 0 2px 18px 0 rgba(43,50,96,0.07);
    border-radius: 8px;
    height: 132px;
   /*  padding: 20px 0 20px 0; */
    text-align: center;
    box-sizing: border-box;
}
.needphonenum_input {
    padding: 20px;
    height: 92px;
    font-size: 16px;
    border-bottom: 1px solid #eee;
    box-sizing: border-box;
}
.needphonenum_btn {
    height: 40px;

}
.needphonenum_btn>.handle_phonenum_btn {
    border-left: 1px solid #eee;
    box-sizing: border-box;
}
.needphonenum_btn>div {
    float: left;
    text-align: center;
    line-height: 40px;
    width: 50%;
    height: 100%;
    color: #41a1f2;
    font-size: 18px;
}

    
.evaluate_bgc {
    background-color: rgba(0,0,0,0.6);
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 9999;
    display: none;
}
.evaluate_main {
    z-index: 1000;
    width: 90%;
    position: fixed;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
    box-sizing: border-box;
    background: #FFFFFF;
    box-shadow: 0 2px 18px 0 rgba(43,50,96,0.07);
    border-radius: 8px;
    max-height: 400px;
    overflow-y: auto;
}
.evaluate_close_icon {
    position: absolute;
    background-image: url('../images/ph_evaluate/ph_close.png');
    top: 10px;
    right: 10px;
    cursor: pointer;
    background-size: contain;
    width: 16px;
    height: 16px;
}
.robot_evaluate {
   /*  z-index: 1000;
    width: 90%;
    position: fixed;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
    box-sizing: border-box;
    background: #FFFFFF;
    box-shadow: 0 2px 18px 0 rgba(43,50,96,0.07);
    border-radius: 8px;
    border-radius: 8px; */
    display: none
}
.robot_evaluate_title {
    font-family: PingFangSC-Regular;
    font-size: 16px;
    color: #333333;
    letter-spacing: 0;
    text-align: center;
    margin: 20px 0px 10px 0px;
}
.robot_evaluate_emoji>ul>li {
    float: left;
    width: 20%;
}
.robot_evaluate_emoji>ul>li>p {
    font-family: PingFangSC-Regular;
    font-size: 15px;
    color: #AAB2BD;
    letter-spacing: 0;
    text-align: center;
}
.robot_evaluate_item1>div {
    background-image: url('../images/ph_evaluate/ph_1.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.robot_evaluate_item2>div {
    background-image: url('../images/ph_evaluate/ph_2.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.robot_evaluate_item3>div {
    background-image: url('../images/ph_evaluate/ph_3.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.robot_evaluate_item4>div {
    background-image: url('../images/ph_evaluate/ph_4.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.robot_evaluate_item5>div {
    background-image: url('../images/ph_evaluate/ph_5.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}

.robot_evaluate_item1>div.active {
    background-image: url('../images/ph_evaluate/ph_light_1.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.robot_evaluate_item2>div.active {
    background-image: url('../images/ph_evaluate/ph_light_2.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.robot_evaluate_item3>div.active {
    background-image: url('../images/ph_evaluate/ph_light_3.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.robot_evaluate_item4>div.active {
    background-image: url('../images/ph_evaluate/ph_light_4.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.robot_evaluate_item5>div.active {
    background-image: url('../images/ph_evaluate/ph_light_5.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.robot_evaluate_content1 {
    display: none;
    padding: 0 10px;
}
.robot_evaluate_content1>ul>li.active {
    background: #576AFE;
    color: #fff;
}
.robot_evaluate_content2 {
    display: none;
    padding: 0 10px;
}
.robot_evaluate_content2>ul>li.active {
    background: #576AFE;
    color: #fff;
}
.robot_evaluate_content3 {
    color: #5F799F;
    text-align: center;
    margin-top: 10px;
    display: none;
    font-size: 15px;
}
.robot_evaluate_content4 {
    color: #5F799F;
    text-align: center;
    margin-top: 10px;
    display: none;
    font-size: 15px;
}
.robot_evaluate_content5 {
    color: #5F799F;
    text-align: center;
    margin-top: 10px;
    /* display: none; */
    font-size: 15px;
}

.evaluate_button {
    background: #576AFE;
    color: #fff;
    width: 40%;
    margin: 15px auto;
    height: 30px;
    text-align: center;
    line-height: 30px;
    border-radius: 15px;
    font-size: 16px;
}
.robot_evaluate_text {
    font-size: 15px;
    color: #333333;
    letter-spacing: 0;
    text-align: center;
    margin: 10px 0px 0px 10px;
    display: none;
}
.robot_evaluate_content1>ul>li {
    /* float: left;
    width: 27%;
    text-align: center;
    background: #EEF0FF;
    margin-right: 3%;
    margin-left: 3%;
    line-height: 34px;
    margin-bottom: 5px;
    margin-top: 10px;
    border-radius: 17px;
    font-size: 13px; */
    float: left;
    width: 31%;
    text-align: center;
    background: #EEF0FF;
    margin-right: 1%;
    margin-left: 1%;
    line-height: 34px;
    margin-bottom: 5px;
    margin-top: 10px;
    border-radius: 17px;
    font-size: 15px;
}
.robot_evaluate_content2>ul>li {
    /* float: left;
    width: 27%;
    text-align: center;
    background: #EEF0FF;
    margin-right: 3%;
    margin-left: 3%;
    line-height: 34px;
    margin-bottom: 5px;
    margin-top: 10px;
    border-radius: 17px;
    font-size: 15px; */
    float: left;
    width: 31%;
    text-align: center;
    background: #EEF0FF;
    margin-right: 1%;
    margin-left: 1%;
    line-height: 34px;
    margin-bottom: 5px;
    margin-top: 10px;
    border-radius: 17px;
    font-size: 15px;
}
.robot_evaluate_textarea_box {
    padding: 0 20px;
    box-sizing: border-box;
    margin-top: 10px;
    display: none;
    position: relative;
}
.robot_evaluate_textarea_box>p {
    position: absolute;
    right: 20px;
    bottom: 0px;
    font-size: 12px;
    transform: scale(0.7)
}
.robot_evaluate_textarea_box>textarea {
    -webkit-appearance: none;
    -moz-appearance: none;
    -webkit-text-size-adjust: none;
    border-radius: 4px;
    border-width: 0px;
    width: 100%;
    padding: 5px;
    box-sizing: border-box;
    background: #F5F5F5;
    height: 50px;
    font-size: 15px;
    
}






.people_evaluate {
    display: none;
}

.robot_people_evaluate {
    /* z-index: 1000;
    width: 90%;
    position: fixed;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
    box-sizing: border-box;
    background: #FFFFFF;
    box-shadow: 0 2px 18px 0 rgba(43,50,96,0.07);
    border-radius: 8px;
    border-radius: 8px; */
}
.people_evaluate_title {
    font-family: PingFangSC-Regular;
    font-size: 16px;
    color: #333333;
    letter-spacing: 0;
    text-align: center;
    margin: 10px 0px 10px 0px;
}
.people_evaluate_emoji>ul>li {
    float: left;
    width: 20%;
}
.people_evaluate_emoji>ul>li>p {
    font-family: PingFangSC-Regular;
    font-size: 15px;
    color: #AAB2BD;
    letter-spacing: 0;
    text-align: center;
}
.people_evaluate_item1>div {
    background-image: url('../images/ph_evaluate/ph_1.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.people_evaluate_item2>div {
    background-image: url('../images/ph_evaluate/ph_2.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.people_evaluate_item3>div {
    background-image: url('../images/ph_evaluate/ph_3.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.people_evaluate_item4>div {
    background-image: url('../images/ph_evaluate/ph_4.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.people_evaluate_item5>div {
    background-image: url('../images/ph_evaluate/ph_5.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}

.people_evaluate_item1>div.active {
    background-image: url('../images/ph_evaluate/ph_light_1.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.people_evaluate_item2>div.active {
    background-image: url('../images/ph_evaluate/ph_light_2.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.people_evaluate_item3>div.active {
    background-image: url('../images/ph_evaluate/ph_light_3.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.people_evaluate_item4>div.active {
    background-image: url('../images/ph_evaluate/ph_light_4.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.people_evaluate_item5>div.active {
    background-image: url('../images/ph_evaluate/ph_light_5.png');
    cursor: pointer;
    background-size: contain;
    width: 30px;
    height: 30px;
    margin: 0 auto;
}
.people_evaluate_content1 {
    display: none;
    padding: 0 10px;
}
.people_evaluate_content2 {
    display: none;
    padding: 0 10px;
}
.people_evaluate_content1>ul>li.active {
    background: #576AFE;
    color: #fff;
}
.people_evaluate_content2>ul>li.active {
    background: #576AFE;
    color: #fff;
}
.people_evaluate_content3 {
    color: #5F799F;
    text-align: center;
    margin-top: 10px;
    display: none;
    font-size: 15px;
}
.people_evaluate_content4 {
    color: #5F799F;
    text-align: center;
    margin-top: 10px;
    display: none;
    font-size: 15px;
}
.people_evaluate_content5 {
    color: #5F799F;
    text-align: center;
    margin-top: 10px;
    /* display: none; */
    font-size: 15px;
}

.people_evaluate_button {
    background: #576AFE;
    color: #fff;
    width: 40%;
    margin: 10px auto;
    height: 30px;
    text-align: center;
    line-height: 29px;
    border-radius: 15px;
    font-size: 14px;
}
.people_evaluate_text {
    font-size: 15px;
    color: #333333;
    letter-spacing: 0;
    text-align: center;
    margin: 10px 0px 0px 10px;
    display: none;
}
.people_evaluate_content1>ul>li {
    /* float: left;
    width: 27%;
    text-align: center;
    background: #EEF0FF;
    margin-right: 3%;
    margin-left: 3%;
    line-height: 34px;
    margin-bottom: 5px;
    margin-top: 10px;
    border-radius: 17px;
    font-size: 13px; */
    float: left;
    width: 31%;
    text-align: center;
    background: #EEF0FF;
    margin-right: 1%;
    margin-left: 1%;
    line-height: 34px;
    margin-bottom: 5px;
    margin-top: 10px;
    border-radius: 17px;
    font-size: 15px;
}
.people_evaluate_content2>ul>li {
    /* float: left;
    width: 27%;
    text-align: center;
    background: #EEF0FF;
    margin-right: 3%;
    margin-left: 3%;
    line-height: 34px;
    margin-bottom: 5px;
    margin-top: 10px;
    border-radius: 17px;
    font-size: 13px; */
    float: left;
    width: 31%;
    text-align: center;
    background: #EEF0FF;
    margin-right: 1%;
    margin-left: 1%;
    line-height: 34px;
    margin-bottom: 5px;
    margin-top: 10px;
    border-radius: 17px;
    font-size: 15px;
}
.people_evaluate_textarea_box {
    padding: 0 20px;
    box-sizing: border-box;
    margin-top: 10px;
    display: none;
    position: relative;
}
.people_evaluate_textarea_box>p {
    position: absolute;
    right: 20px;
    bottom: 0px;
    font-size: 12px;
    transform: scale(0.7)
}
.people_evaluate_textarea_box>textarea {
    -webkit-appearance: none;
    -moz-appearance: none;
    -webkit-text-size-adjust: none;
    border-radius: 4px;
    border-width: 0px;
    width: 100%;
    padding: 5px;
    box-sizing: border-box;
    background: #F5F5F5;
    height: 50px;
    font-size: 15px;
    
}

.evaluate_tip {
    width: 50%;
    text-align: center;
    background-color: #000;
    position: fixed;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
    display: none;
    z-index: 2000;
    padding: 10px;
    box-sizing: border-box;
    border-radius: 10px;
    color: #fff;
    font-size: 14px;
}




.confirmBox {
    z-index: 1000;
    width: 60%;
    height: 150px;
    position: fixed;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
    background: white;
    padding-top: 20px;
    padding-left: 15px;
    padding-right: 15px;
    border: 1px solid;
    box-sizing: border-box;
}
.confirmTip {
    font-size: 15px;
}
.confirmBottom {
    height: 40px;
    margin-top: 30px;
}
.confirmBtn {
    float: left;
    margin-left: 20px;
    font-size: 16px;
    border: 1px solid;
    padding: 3px;
}

.cancleBtn {
    float: right;
    margin-right: 20px;
    font-size: 16px;
    border: 1px solid;
    padding: 3px;
}

.confirmContent {
    z-index: 1000;
    width: 75%;
    height: 250px;
    position: fixed;
    top: 50%;
    left: 50%;
    -webkit-transform: translate(-50%, -50%);
    -moz-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
    -o-transform: translate(-50%, -50%);
    transform: translate(-50%, -50%);
    background: white;
    /* padding-top: 20px; */
    /* padding-left: 5px;
    padding-right: 5px; */
    border: 1px solid;
    box-sizing: border-box;
    background: #ccc;
} 
.closeConfirmBtn {
    position: absolute;
    right: 2px;
    top: 2px;
}
.closeConfirmBtn>img {
    width: 20px;
    height: 20px;
}
.confirmContentHeader {
    width: 100%;
    height: 26px;
    border-bottom: 1px solid;
    line-height: 26px;
    font-size: 15px;
}
.confirmContentList {
    height: 220px;
    padding-left: 10px;
    padding-right: 10px;
    overflow-y: auto;
   -ms-overflow-style: none; /* IE 10+ */
    background: #fff;
    font-size: 15px;
}
.confirmContentList::-webkit-scrollbar {
    display: none;
}
.confirmContentList>ul>li {
    margin-bottom: 20px;
}
#chatContent:empty:before{
    content: attr(placeholder); 
}
.lefthotquestionimg {
    width: 80px;
    float: left;
}
.righthotquestioncontent {
    margin-left: 80px;
}
.righthotquestioncontent>ul>li {
    float: left;
    width: 25%;
    font-size: 16px;
    text-align: center;
    line-height: 26px;
    height: 26px;
}
.righthotquestioncontent>ul>li>span {
    display: inline-block;
}
span.lableactive {
    border-bottom: 2px solid #20a0ff;
    color: #20a0ff;
}
.hotquestioncontent {
    margin-top: 15px;
    padding-left: 14px;
    padding-right: 10px;
    box-sizing: border-box;
    
}
.hotquestioncontent>p {
    position: absolute;
    right: 20px;
    bottom: 4px;
    font-size: 14px;
    line-height: 19px;
}
.hotquestioncontent>div {
    display: none;
}
.hotquestioncontent>div>p {
    /* font-size: 13px; */
    font-size: 15px;  /* update */
    padding-top: 4px;
    padding-bottom: 4px;
    padding-right: 10px;
    color: #000;
    line-height: 20px;
    border-bottom: 1px solid #ccc;
    box-sizing: border-box;
}
/* .hotquestioncontent>div>p>span {
    position: absolute;
    right: 20px;
} */
div.contentactive {
    display: block;
}
#advlist::-webkit-scrollbar {
    display: none;
}
/* #advlist>div>div:first-child {
    padding-left: 0px !important;
}
#advlist>div>div:last-child {
    padding-right: 0px !important;
} */
/*焦点时内容为空*/
/* #chatContent:focus:before{
    content:none;
} */
/* .page-cover {
    position: fixed;
    z-index: 9999;
    display: none;
    opacity: 0;
    left: 0;
    top: 0;
    bottom: 0;
    right: 0;
} */
/* .recallbox {
    width: 115px;
    height: 30px;
    border-radius: 3px;
    background-color: #000;
    position: absolute;
    top: -35px;
    right: 20px;
    z-index: 10000;
} */
.recallmsgstyle {
    width: 180px;
    margin: 0 auto;
    background-color: #d9d9d9;
    font-size: 12px;
    text-align: center;
    height: 28px;
    line-height: 28px;
    border-radius: 5px;
}
.recallbox>li {
    width: 45px;
    height: 30px;
    line-height: 30px;
    text-align: center;
    color: white;
    float: left;
}
.recallbox>li:first-child {
    border-right: 1px solid white;
}
input[type="text"], input[type="email"], input[type="url"], input[type="number"], input[type="password"], textarea{
    -webkit-user-select: text;
    outline: none;
}
a{
    text-decoration:none;
}
ul, ol, li{
    list-style:none;
}
img{
    border:0;
}
input, img{
    vertical-align:middle;
}
table{
    border-collapse: collapse;
    border-spacing: 0;
}
.clear {
    zoom:1;
}
.clear:after {
    content:".";
    display:block;
    height:0;
    clear:both;
    visibility:hidden;
}
body{
    font-size: 24px;
    color: #777;
    font-family: 'Microsoft Yahei',"微软雅黑",SimSun,Helvetica;
    background-color: #ededed;
}
select{background: none;}
html{
    font-size: 62.5%; /* 10*16 = 62.5%; */
}
body {
    position: relative;
    width: 100%;
    font-size:1.0rem;
    overflow: hidden;
}
#wrapper{
    width: 100%;
    position: absolute;
    z-index: 1;
    top: 50px;
    left: 0;
    bottom: 0;
    overflow: hidden;
}
#askList {
    padding: 0 20px;
    /*overflow-y: auto;*/
    /*overflow-x: hidden;*/
    width: 100%;
    position: absolute;
    z-index: 1;
    -webkit-tap-highlight-color: rgba(0,0,0,0);
    -webkit-transform: translateZ(0);
    -moz-transform: translateZ(0);
    -ms-transform: translateZ(0);
    -o-transform: translateZ(0);
    transform: translateZ(0);
    -webkit-touch-callout: none;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    -webkit-text-size-adjust: none;
    -moz-text-size-adjust: none;
    -ms-text-size-adjust: none;
    -o-text-size-adjust: none;
    text-size-adjust: none;
}

.ask-list > li {
    margin-bottom: 24px;
}

.ask-list > li:last-child {
    margin-bottom: 0;
}

.ask-msg {
    display: -webkit-box;
    display: -moz-box;
    display: -ms-flexbox;
    display: -o-box;
}

.ask-msg-main {
    -webkit-box-flex: 1;
    position: relative;
    top: 0;
    left: 0;
    padding-right: 18px;
    padding-left: 9px;
    -moz-box-flex: 1;		 /* OLD - Firefox 19- */
    -webkit-flex: 1;		  /* Chrome */
    -ms-flex: 1;			  /* IE 10 */
    flex: 1;
    box-sizing: border-box;
}

.seat-number {
    font-size: 12px;
    padding-left: 10px;
    padding-bottom: 0px;
    box-sizing: border-box;
    
}

.ask-msg-main > i {
    position: absolute;
    top: 2px;
    left: 2px;
    width: 10px;
    height: 10px;
    background: url("../images/chat/sanjiao_w.png") no-repeat 1px 0;
}

.msg-main-cont {
    position: relative;
    /* line-height: 17px; */
    line-height: 23px;  /* update */
    background-color: #fff;
    -webkit-border-radius: 10px;
    border-radius: 10px;
    padding: 9px 12px;
    /* font-size: 13px; */
    font-size: 15px;  /* update */
    color: #000;
    word-wrap: normal;
    display : inline-block;
    box-sizing: border-box;
    
}
/* .msg-main-cont.fadeout-fadein {
    width: 100%;
}
.msg-main-cont.fadeout-fadein-history {
    width: 100%;
} */
.msg-main-cont .text{
    margin: 5px 0;
}
.msg-main-cont p,.msg-main-cont ul,
.msg-main-cont p span,.msg-main-cont ul li,
.msg-main-cont ul li span{
    -webkit-user-select: text;
    -moz-user-select: text;
    -ms-user-select: text;
    user-select: text;
}
.msg-main-cont .solveBtn{
    padding-top: 10px;
}
.msg-main-cont .solveBtn span,.questionList li span{
    display: inline-block;
    width: 50%;
    height: 30px;
    line-height: 40px;
    padding-left: 20px;
}
.msg-main-cont .moreLink span{
    width: 33%;
}
.msg-main-cont .question_link{
    color: #41a1f2;
}
.msg-main-cont .solveBtn .fontColor{
    color: #41a1f2;
}

.msg-main-cont .solveBtn .fonttextColor{
    color: #6f7a83;
}

.msg-main-cont .biz_choose{
    color: #41a1f2;
}
.msg-main-cont .biz_not_choose{
    color: #41a1f2;
}
.me .ask-msg-main {
    padding-right: 9px;
    padding-left: 18px;
}

.me .ask-msg-main > i {
    left: auto;
    right: 4px;
    background: url("../images/chat/sanjiao_b.png") no-repeat -5px 0;
}

.me .msg-main-cont {
    display: inline;
    float: right;
    color: #000;
    /*border-color: #b3b3b3;*/
    background-color: #D7EBFF;
}

.h10 {
    position: absolute;
    left: 0;
    bottom: 90px;
    width: 100%;
    height: 10px;
}

.h100 {
    height: 100px;
}

.h310 {
    height: 310px;
}

.send-msg {
    border-top: 1px solid #adaeb1;
    bottom: 0;
    width: 100%;
    min-height: 45px;
    height: auto;
}

.send-msg-cont {
    display: -webkit-box;
    display: -moz-box;
    display: -ms-flexbox;
    display: -o-box;
    border-top: 1px solid #fff;
    background-color: #f1f1f1;
    padding: 5px;
}
.questionDiv{
    position: relative;
}
.questionList{
    position: relative;
    z-index: 9999;
}
.send-msg-cont .send-msg-ipt {
    -webkit-box-flex: 1;
    -moz-box-flex: 1;		 /* OLD - Firefox 19- */
    -webkit-flex: 1;		  /* Chrome */
    -ms-flex: 1;			  /* IE 10 */
    flex: 1;
    min-height: 35px;
    max-height: 65px;
    /* border-bottom: 1px solid #20a0ff; */
    -webkit-border-radius: 8px;
    border-radius: 8px;
    padding: 0 5px;
    overflow: hidden;
    background-color: #fff;
}

.separate-prompt {
    text-align: center;
    height: 50px;
}

.separate-time {
    text-align: center;
    height: 50px;
}

.separate-time span {
    display: inline-block;
    background-color: #d9d9d9;
    -webkit-border-radius: 10px;
    border-radius: 10px;
    padding: 8px 18px;
    font-size: 22px;
    color: #fff;
}

.separate span {
    padding: 16px 18px;
}

textarea {
    border: 0;
    resize: none;
    width: 98%;
    font-size: 30px;
    height: 36px;
    padding: 0;
}

.btn-css {
    background: url("../images/chat/biaoqing.png") no-repeat;
    display: inline-block;
    vertical-align: middle;
}
.active-css{
    background: url("../images/chat/biaoqing2.png") no-repeat;
}

.icon-bq {
    background-position: 0 6px;
    width: 47px;
    height: 58px;
    margin: 0 13px 0 0;
}

.icon-qt {
    background-position: 0 -58px;
    width: 56px;
    height: 57px;
}

.icon-zp {
    background-position: 0 -116px;
    width: 60px;
    height: 46px;
}

.icon-sy {
    background-position: 0 -166px;
    width: 60px;
    height: 46px;
}

.icon-send {
    background: none;
    width: 46px;
    height: 28px;
    /* font-size: 14px; */
    font-size: 15px;  /* update */
    color: #fff;
    text-align: center;
    -webkit-box-flex: 1;
    -moz-box-flex: 1;		 /* OLD - Firefox 19- */
    -webkit-flex: 1;		  /* Chrome */
    -ms-flex: 1;			  /* IE 10 */
    flex: 1;
    -webkit-border-radius: 0 5px 5px 0;
    border-radius: 0 5px 5px 0;
    line-height: 28px;
    background-color: #20a0ff;
}

a:link, a:visited, a:hover, a:active {
    color: #636363;
    TEXT-DECORATION: none
}

.send-other {
    border-top: 1px solid #adaeb1;
    padding: 30px 49px;
    display: -webkit-box;
    display: -moz-box;
    display: -ms-flexbox;
    display: -o-box;
}

.send-other li {
    text-align: center;
    width: 110px;
    margin-right: 45px;
}

.send-other span {
    width: 108px;
    height: 108px;
    border: 1px solid #a9a9a9;
    -webkit-border-radius: 10px;
    border-radius: 10px;
    background: #e8e8e8;
    display: -webkit-box;
    display: -moz-box;
    display: -ms-flexbox;
    display: -o-box;
    -webkit-box-pack: center;
    -webkit-box-orient: vertical;
    vertical-align: middle;
}

.send-other li p {
    font-size: 22px;
    margin-top: 20px;
}

.m_b26 {
    margin-bottom: 26px;
}

.p_t40 {
    padding-top: 40px;
}

.emot-container {
    width: 100%;
    height: 130px;
    background-color: #eee;
    border-top: 1px solid #adaeb1;
    overflow: hidden;
}

/*
.emot-shell {width:50px; height:50px; float:left; padding:10px; margin:2px; }
.emot-icon {float:left; width:29px; height:29px; background:url(../images/chat/qqSmilies.png) no-repeat;}
*/
/*#scroller{*/
    /*padding-bottom: 25px;*/
/*}*/
.emot-shell {
    /*width: 42px;*/
    /*height: 42px;*/
    /*float: left;*/
    /*padding: 5px;*/
    /*margin: 2px;*/
    width: 31px;
    height: 31px;
    float: left;
    margin: 7px;
}

.emot-icon {
    float: left;
    width: 35px;
    height: 35px;
    /*border-radius: 36px;*/
}

.header-pic {
    width: 36px;
    height: 36px;
    -webkit-border-radius: 18px;
    border-radius: 18px;
    margin: 0 5px;
}

.bottom-container {
    width: 100%;
    max-width: 640px;
    position: absolute;
    left: 0;
    bottom: 0;
    z-index: 2;
    background-color: #eee;
}

.add_photo_area {
    display: none;
    width: 66px;
    height: 48px;
    margin-top: 5px;
    background: url("../images/chat/other1.png") no-repeat;
    background-position: 4px -45px;
    cursor: pointer;
    vertical-align: middle;
    overflow: hidden;
}

.add_photo_input {
    width: 100%;
    height: 100%;
    cursor: pointer;
    position: relative;
    opacity: 0;
    z-index: 21;
    font-size: 30px;
    /*display: none;*/
}
.lp_photo{
    height: 50px;
    position: fixed;
    z-index: 10000;
    right: 20px;
    bottom: 180px;
    background: url(../images/chat/other.png) no-repeat;
    background-position: 1px 162px;
}
.lp_photo.fa{
    display: none;
    font-size: 52px;
    color: #1886e3;
}
.lp_photo .add_photo_input{
    top: -50px;
    left: 0;
}
.me p img {
    /*display: block;*/
    margin: 0 0 0 0;
    padding: 0 0 0 1px;
    width: 100%;
    /* border-radius: 14px; */
}
.me p .upload-mark{
    display: block;
}
.msg-main-cont p a{
    color: #41a1f2;
}

.select-box select{
    height: 40px;
    -webkit-appearance: none;
    appearance: none;
    border: none;
    font-size: 18px;
    padding: 0 28px;
    /* display: block; */
    /* width: 100%; */
    -webkit-box-sizing: border-box;
    box-sizing: border-box;
    background-color: #FFFFFF;
    color: #333333;
    border-radius: 4px;
}
.send-msg-btn{
    margin-left: 10px;
}
#btnEmot{
    display: block;
    padding-top: 6px;
}
.send-btn{
    padding-top: 3px;
}
#btnSend{
    display: block;
}
#functional-btn{
    display: none;
    width: 52px;
    height: 25px;
    margin-top: 3px;
    background: url("../images/other2.png") no-repeat;
    background-size: 110% auto;
    background-position: 10px -130px;
}
.questionList li{
    color: #41a1f2;
    line-height: 22px;
}
.telLink{
    display: none
}
#target{
    display: block;
    padding: 10px;
    background-color: #fff;
    position: absolute;
    left: 50%;
    top: 50%;
    max-width: 90%;
}
.msg-main-cont p img{
    width: 100%;
    height: auto;
}/*解决图片残缺显示*/
.btn {
    display: inline-block;
    padding: 10px 24px;
    font-size: 22px;
    font-weight: 400;
    line-height: 1.42857143;
    text-align: center;
    white-space: nowrap;
    vertical-align: middle;
    -ms-touch-action: manipulation;
    touch-action: manipulation;
    cursor: pointer;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    background-image: none;
    border: 1px solid transparent;
    border-radius: 4px;
    margin: 5px;
}
.btn-danger {
    color: #fff;
    background-color: #d9534f;
    border-color: #d43f3a;
}
.btn-primary {
    color: #fff;
    background-color: #428bca;
    border-color: #357ebd;
}
.btn-close{
    position: absolute;
    right: 20px;
    top: 20px;
    border-radius: 27px;
    padding: 0 17px;
    font-size: 38px;
    color: #d43f3a;
    background-color: #ffffff;
}
.autoinput{
    line-height: 20px;
    min-height: 20px;
    /*overflow: hidden;*/
    width: 100%;
    vertical-align: middle;
    font-size: 14px;
    padding-top: 7px;
    box-sizing: border-box;
}

[contenteditable=true] {
    display: inline-block;
    vertical-align: middle;
    text-align: left;
    /*overflow-y: scroll;*/
    outline: 0;
    -webkit-user-select: auto;
}
::-webkit-scrollbar
{
    background-color: #ffffff;
}
#genericChatPage{
    display: none;
    background-color: #fefeec;
    width: 100%;
    position: fixed;
    left: 0;
    bottom: 0;
}
.chatHeader{
    position: relative;
    left: 0;
    top: 0;
    border-bottom: 1px solid #fcf9e7;
}
#closeBtn{
    position: absolute;
    left: 0;
    width: 52px;
    height: 52px;
    font-size: 54px;
    text-align: center;
    line-height: 52px;
    color: #c4bcae;
}
.chatHeader h2{
    font-size: 26px;
    text-align: center;
    line-height: 52px;
    color: #c4bcae;
}
.chatContent{
    padding: 30px 0;
}
.chatContent ul{
    display: block;
    width: 90%;
    margin: 0 auto;
    padding-bottom: 24px;
}
.chatContent ul li{
    display: inline-block;
    width: 19%;
    height: 48px;
}
.chatContent .unCheck{
    background: url("../images/chat/unchecked.png") no-repeat;
    background-position: center center;
}
.chatContent .check{
    background: url("../images/chat/checked.png") no-repeat;
    background-position: center center;
}
.chatContent p{
    color: #eed39a;
    text-align: center;
    font-size: 24px;
}
.chatFooter {
    margin-bottom: 20px;
}
.submitBtn{
    width: 90%;
    height: 50px;
    text-align: center;
    background-color: #c9c0b2;
    margin: 0 auto;
    line-height: 50px;
    font-size: 24px;
    color: #fbfbfb;
    border-radius: 8px;
}
.allow{
    background-color: #fd011d;
}
.eva{
    width: 94%;
}
.answer {
    text-align: left;
    position: relative;
    padding-left: 8%;
    margin-right: 8%;
    word-break: normal;
}
.buble {
    background-color: rgba(255,255,255,0.8);
    position: relative;
    border-radius: 8px;
    padding: 9px 8px;
    min-width: 20px;
    line-height: 25px;
    margin-bottom: 0;
}
.eva-title{
    text-align: center;
    font-size: 14px;
    color: #656565;
}
.eva-bottom{
    width: 68%;
    margin-left: 16%;
    height: 1rem;
    border-bottom: solid 1px #DDDDDD;
}
.eva-img{
    text-align: center;
    margin-top: 10px;
}
.eva-portrait{
    width: 25%;
}
.eva-face{
    height: auto;
    margin-top: 20px;
    margin-bottom: 15px;
}
.face{
    float: left;
    width: 20%;
    /*height: 80px;*/
}
.eva-text{
    text-align: center;
    font-size: 12px;
    line-height: 20px;
    color: #999;
}
.eva-success-text{
    text-align: center;
    font-size: 1.2rem;
    line-height: 1.6rem;
    display: none;
}
.eva-context{
    padding: 29px 0;
    display: none;
    width: 100%;
}
.eva-context textarea{
    height: auto;
    border: 2px solid #1886e3;
    width: 96%;
    margin: 0 auto;
    display: block;
    overflow-y: scroll;
}
.choose-text{
    color:#333
}
.face img{
    width: 50%;
    margin-left: 25%;
}
#msglist{
    width:100%;
    padding: 10px 0 20px 0;
}
#msglist_wrap{
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    padding-bottom: 10px;
    z-index: 1;
    overflow-y: hidden;
}
.tip_box{
    display: none;
    width: 86.6%;
    margin: 0 auto;
    text-align: center;
    /*margin-bottom: 39px;*/
}
.tip_box .tip_text{
    padding: 0 18px;
    font-size: 12px;
    background-color: #ededed
}
.tip_box hr{
    position: relative;
    top: -13px;
    left: 0;
    z-index: -1;
}
.system-box{
    width: 88%;
    margin: 0 auto;
    text-align: center;
}
.system-box .ask-msg-main{
    padding: 0;
}
.system-box .msg-main-cont{
    margin: 0 auto;
    background-color: #ededed;
}
.functional-area{
    display: none;
}
.functional-area div{
    display: inline-block;
    width: 25%;
    text-align: center;
    font-size: 14px;
    padding: 10px 0;
}
.functional-area div span{
    font-size: 20px;
}
.dialog_box{
    background-color: rgba(0,0,0,0.6);
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    z-index: 9999;
    display: none;
    text-align: center;
}
.dialog_box p{
    font-size: 26px;
    margin-top: 500px;
    margin-bottom: 40px;
    color: #fff;
}
.dialog_box p span{
    color: #41a1f2;
}
#target {
    display: block;
    padding: 10px;
    background-color: #fff;
    position: absolute;
    left: 50%;
    top: 50%;
    max-width: 90%;
}
.btn {
    display: inline-block;
    padding: 10px 24px;
    font-size: 22px;
    font-weight: 400;
    line-height: 1.42857143;
    text-align: center;
    white-space: nowrap;
    vertical-align: middle;
    -ms-touch-action: manipulation;
    touch-action: manipulation;
    cursor: pointer;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    background-image: none;
    border: 1px solid transparent;
    border-radius: 4px;
    margin: 5px;
}
.btn-close {
    position: absolute;
    right: 20px;
    top: 20px;
    border-radius: 27px;
    padding: 0 12px;
    font-size: 30px;
    color: #d43f3a;
    background-color: #ffffff;
}
#floating_frame{
    width: 100%;
    overflow: hidden;
}
#floating_frame ul{
    width: 1000px;
    height: 40px;
    padding: 0 10px 0 5px;
 }
#floating_frame li{
    float: left;
    margin-left: 5px;
}
#floating_frame li div span{
    display: block;
    border: 1px solid #797979;
    border-radius: 5px;
    font-size: 14px;
    line-height: 30px;
    color: #339900;
    padding: 0 12px;
}
#floating_frame li div a{
    /*color: #339900;*/
    /*display: block;*/
    /*padding: 0 12px;*/
}
#floating_frame li a,#floating_frame li .a-box {
     display: block;
     padding: 0 12px;
     border: 1px solid #797979;
     border-radius: 5px;
     font-size: 14px;
     line-height: 26px;
     color: #339900;
}
#floating_frame li .float-style{
    display: block;
    padding: 0 12px;
    border: 1px solid #41a1f2;
    border-radius: 5px;
    /* font-size: 14px; */
    font-size: 15px; /* update */
    line-height: 26px;
    color: #41a1f2;
 }
#floating_frame li .a-box{
    border: none;
}
#floating_frame li .a-box span{
    display: inline;
    border: none;
    border-radius: 0;
    font-size: 14px;
    line-height: 26px;
    color: #000;
    padding: 0;
}
.zk_revision,
.zk_revision .bottom-container,
.zk_revision .send-msg-cont{
    background-color: #fbfbfb;
}
.zk_revision #msglist_wrap,
.zk_revision .floating_title,
.zk_revision #floating_frame{
    background-color: #fbfbfb;
}
.zk_revision .header-pic {
    width: 36px;
    height: auto;
    margin: 0 0 0 5px;
}
.zk_revision .floating_title{
    font-size: 14px;
    line-height: 34px;
    text-indent: 11px;
}
.zk_revision #floating_frame ul {
    margin-left: 10px;
}
.zk_revision #floating_frame li{
    margin-left: 10px;
    border-radius: 14px;
}
.zk_revision #floating_frame li a{
    color: #fff;
    line-height: 28px;
    border: 0;
    text-align: center;
}
.zk_revision .send-msg-btn{
    margin-right: 10px;
}
.zk_revision .send-msg-cont .send-msg-ipt{
    border-radius: 16px;
    background-color: #f6f5f5;
}
.zk_revision .send-btn {
    margin-left: 16px;
}
.zk_revision .tip_text{
    background-color: #fff;
}
.zk_revision .icon-send {
    width: 50px;
    -webkit-border-radius: 14px;
    border-radius: 14px;
}
.association{
    display: none;
    position: absolute;
    left: 0;
    bottom: 50px;
    padding: 0 10px;
    width: 100%;
    z-index: 9;
    background-color: #fff;
}
.association ul{
    padding: 10px 0;
}
.association li{
    font-size: 14px;
    line-height: 20px;
    padding: 5px 0;
}
.association li .keyword{
    color: #20a0ff;
}
.agent-area{
    display: flex;
}
.agent-area .agent-btn{
    display: none;
    padding-right: 5px
}
.agent-area .agent-btn img{
    margin-top: 7px;
    width: 27px;
}
.agent-area #chatContentBox{
    flex: 1;
    min-height: 35px;
    max-height: 65px;
}
.gray {
    -webkit-filter: grayscale(100%);
    -moz-filter: grayscale(100%);
    -ms-filter: grayscale(100%);
    -o-filter: grayscale(100%);
    filter: grayscale(100%);
}
.agent-icon{
    display: none;
    position: fixed;
    top: 12px;
    right: 20px;
    width: 40px;
    height: 40px;
    z-index: 99;
}
.agent-icon img{
    width: auto;
    height: 27px;
}
.agent-num{
    display: inline-block;
    position: absolute;
    left: 14px;
    top: 0;
    width: 18px;
    height: 18px;
    line-height: 16px;
    color: #FFF;
    text-align: center;
    background-color: #ff0000;
    border-radius: 50%;
    border: 1px solid #af544c;
}
.agent-dialog{
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    z-index: 999;
    background-color: #ededed;;
}
.agent-dialog .btn-close {
    position: absolute;
    right: 2px;
    top: -2px;
    border-radius: 50%;
    padding: 0 12px;
    font-size: 25px;
    color: #d43f3a;
    background-color: #ffffff;
}
.title{
    width: 100%;
    margin: 0 auto;
    font-size: 15px;
    padding-top: 16px;
    text-indent: 6%;
    line-height: 43px;
    background-color: #ededed;
}
.agent-list{
    width: 100%;
    padding: 0 0 0 6%;
    font-size: 15px;
    background-color: #fff;
    line-height: 23px;
}
.agent-list li{
    display: flex;
}
.agent-list .info-title{
    padding-top: 7px;
    width: 42px;
}
.agent-list .info-title span{
    display: inline-block;
    width: 30px;
    height: 30px;
    border: 1px solid #797979;
    border-radius: 50%;
    background-color: #ef8d41;
    color: #fff;
    line-height: 30px;
    text-align: center;
}
.agent-list .info-dec{
    flex: 1;
    display: flex;
    padding: 11px 0;
    border-bottom: 1px solid #797979;
}
.agent-list .list-info{
    flex: 1;
}
.round{
    width: 35px;
    padding-top: 3px;
}
.red-bg{
    display: inline-block;
    width: 18px;
    height: 18px;
    border-radius: 50%;
    background-color: #ff0000;
    border: 1px solid #797979;/*8a7f7f;*/
}
.active #recorder .fa-microphone{
    color: #ef9d6e;
}
#recorder .fa-microphone,#recorder .fa-microphone-slash{
    padding: 0 8px;
    font-size: 20px;
    line-height: 40px;
}
.record-area{
    display: none;
    width: 100%;
    height: 80px;
}
.record-tip{
    text-align: center;
    font-size: 14px;
    line-height: 32px;
}
.record-area .btn-area{
    display: flex;
}
.record-area .btn-area>div{
    flex: 1;
}
.play{
    visibility: hidden;
}
.play-bg{
    position: relative;
    left: 20px;
    top: 0;
    width: 30px;
    height: 30px;
    border-radius: 50%;
    border: 1px solid #ddd;
    margin: 0 auto;
    text-align: center;
    font-size: 14px;
    display: table-cell;
    vertical-align: middle;
}
.playing{
    -webkit-animation-name: 'ripple';/*动画属�1�7�名，也就是我们前面keyframes定义的动画名*/
    -webkit-animation-duration: 1s;/*动画持续时间*/
    -webkit-animation-timing-function: ease; /*动画频率，和transition-timing-function是一样的*/
    -webkit-animation-delay: 0s;/*动画延迟时间*/
    -webkit-animation-iteration-count: infinite;/*定义循环资料，infinite为无限次*/
    -webkit-animation-direction: alternate;/*定义动画方式*/
}
@keyframes ripple {
    0% {
        width:30px;
        height:30px;
        border-color: #ef9d6e;
    }
    100% {
        width:40px;
        height:40px;
        border-color: #ef9d6e;
    }
}
.record-bg{
    display: block;
    width: 46px;
    height: 46px;
    border-radius: 50%;
    border: 1px solid #ddd;
    margin: 0 auto;
    text-align: center;
    font-size: 16px;
    line-height: 46px;
}
.record-bg .stop{
    display: inline-block;
    width: 34px;
    height: 34px;
    border-radius: 50%;
    margin: 5px auto;
    background-color: #ef9d6e;
}
.record-bg .start{
    display: inline-block;
    width: 20px;
    height: 20px;
    border-radius: 0;
    margin: 11px auto;
    background-color: #ef9d6e;
}
.record-bg .send{
    position: relative;
    top: -2px;
    left: 0;
    display: inline-block;
    width: 34px;
    height: 34px;
    border-radius: 50%;
    margin: 5px auto;
    background-color: #20a0ff;
    font-size: 12px;
    line-height: 34px;
    color: #fff;
}
.delete{
    text-align: right;
    position: relative;
    right: 30px;
    font-size: 16px;
    line-height: 30px;
    visibility: hidden;
}
.audio_area{
    width: 120px;
    height: 24px;
    display: inline-block;
    background: #fff;
    border-radius: 4px;
}
.redColorPoint{
    width: 8px;
    height: 8px;
    background-color: red;
    border-radius: 4px;
    display: inline-block;
    transform: translate(6px,-16px);
}
.transparentColor{
    background-color:transparent !important;
}
.audio-icon{
    flex: 1;
    display: inline-block;
    width: 18px;
    height: 18px;
    background: url("../images/chat/audioStop.png") no-repeat 0 0;
    background-size: contain;
    margin-left: 10px;
}
.audio-playing{
    background: url("../images/chat/playing.gif") no-repeat 0 0;
    background-size: contain;
}
.audio-time{
    flex: 1;
    text-align: center;
    width: 44px;
    height: 24px;
    font-size: 10px;
    line-height: 24px;
}
/*任意门在线客服浮框样式调敄1�7 start*/
.zk_revision #floating_frame{
    padding: 11px 0 34px 0;
    background: #f6f4f5;
}
/*任意门在线客服浮框样式调敄1�7 end*/

@keyframes loadingRotate {
    0% {-ms-transform:rotate(0deg);
        -moz-transform:rotate(0deg);
        -o-transform:rotate(0deg);
        -webkit-transform:rotate(0deg);
        transform:rotate(0deg);  }
    50% {-ms-transform:rotate(180deg);
        -moz-transform:rotate(180deg);
        -o-transform:rotate(180deg);
        -webkit-transform:rotate(180deg);
        transform:rotate(180deg); }
    100% {-ms-transform:rotate(360deg);
        -moz-transform:rotate(360deg);
        -o-transform:rotate(360deg);
        -webkit-transform:rotate(360deg);
        transform:rotate(360deg);}
}

.loadingImgCss{
    width: 20%;
    position: fixed;
    top: 40%;
    left: 40%;
    -ms-animation: 1s loadingRotate infinite;
    -moz-animation: 1s loadingRotate infinite;
    -o-animation: 1s loadingRotate infinite;
    -webkit-animation: 1s loadingRotate infinite;
    animation: 1s loadingRotate infinite;
}
.video-file{
	display:none;
}
.caishenpink{
    background-color:#FFF7F2;
}