body{
    overflow-x: hidden
}
#msglist_wrap {
    overflow-y: auto;
    -webkit-overflow-scrolling: touch;/*IOS滑动不流畅解决方案*/
}
#msglist_wrap::-webkit-scrollbar {
    display:none
}
.ask-list {
    padding: 10px 10px 15px;
    position: relative;
    left: 0;
    top: 0;
}

.ask-list > li {
    margin-bottom: 10px;
}

.ask-list > li:last-child {
    margin-bottom: 0;
}

.ask-msg {
    display: -webkit-box;
}

.ask-msg-main {
    -webkit-box-flex: 1;
    padding-left: 6px;
    padding-right: 32px;
    position: relative;
    margin-left: 10px;
    margin-right: 10px;
}
.seat-number {
    font-size: 12px;
   /*  padding-left: 10px;
    padding-bottom: 5px; */
    box-sizing: border-box;
}
.ask-msg-main > i {
    position: absolute;
    left: 2px;
    /* top: 40px; */
    bottom: 35px;
    width: 8px;
    height: 8px;
    border: 1px solid #adcad6;
    border-top-width: 0;
    border-right-width: 0;
    background-color: #d9f0f9;
    -webkit-transform: rotate(45deg);
    -webkit-transform-origin: 50% 50%;
}

.msg-main-cont {
    position: relative;
    line-height: 19px;
    background-color: #d9f0f9;
    border: 1px solid #adcad6;
    -webkit-border-radius: 5px;
    border-radius: 5px;
    padding: 10px;
    font-size: 15px;
    color: #000;
    word-wrap: break-word;
}

.msg-main-cont p img {
    width: 100%;
    height: auto;
}

/*解决图片残缺显示*/
.me .ask-msg-main {
    padding-right: 6px;
    padding-left: 32px;
}

.me .ask-msg-main > i {
    left: auto;
    right: 2px;
    border-color: #b3b3b3;
    border-top-width: 1px;
    border-right-width: 1px;
    border-bottom-width: 0;
    border-left-width: 0;
    background-color: #fff;
}

.me .msg-main-cont {
    border-color: #b3b3b3;
    background-color: #fff;
}

.h10 {
    height: 5px;
}

.h100 {
    height: 50px;
}

.h310 {
    height: 155px;
}

.send-msg {
    border-top: 1px solid #adaeb1;
    bottom: 0;
    width: 100%;
    height: 50px;
}

.send-msg-cont {
    display: -webkit-box;
    border-top: 1px solid #fff;
    background-color: #f1f1f1;
    padding: 7px 4px;
}

.send-msg-cont .send-msg-ipt {
    -webkit-box-flex: 1;
    border: 1px solid #bfbfbf;
    background-color: #fff;
    -webkit-border-radius: 5px;
    border-radius: 5px;
    padding: 5px 9px 1px;
}

.separate-prompt {
    text-align: center;
    height: 25px;
    font-size: 12px
}

.separate-time {
    text-align: center;
    height: 25px;
}

.separate-time span {
    display: inline-block;
    background-color: #d9d9d9;
    -webkit-border-radius: 5px;
    border-radius: 5px;
    padding: 4px 9px;
    font-size: 12px;
    color: #fff;
}

.separate span {
    padding: 8px 9px;
}

textarea {
    border: 0;
    resize: none;
    width: 98%;
    font-size: 15px;
    height: 18px;
    padding: 0;
}

.btn-css {
    background: url(../images/chat/other.png) no-repeat;
    display: inline-block;
    vertical-align: middle;
}

.icon-bq {
    background-position: 0 0;
    width: 28px;
    height: 28px;
    margin: 0 7px 0 9px;
    background-size: 172%;
}

.icon-qt {
    background-position: 0 -29px;
    width: 28px;
    height: 28px;
}

.icon-zp {
    background-position: 0 -58px;
    width: 30px;
    height: 23px;
}

.icon-sy {
    background-position: 0 -83px;
    width: 30px;
    height: 23px;
}

.icon-send {
    background: none;
    width: 48px;
    height: 28px;
    margin: 0 7px 0 8px;
    padding: 2px 0;
    font-size: 15px;
    text-align: center;
    -webkit-box-flex: 1;
    border: 1px solid #cdcdcd;
    -webkit-border-radius: 2px;
    border-radius: 2px;
    line-height: 23px;
}

a:link, a:visited, a:hover, a:active {
    color: #636363;
    TEXT-DECORATION: none
}

.send-other {
    border-top: 1px solid #adaeb1;
    padding: 15px 25px;
    display: -webkit-box;
}

.send-other li {
    text-align: center;
    width: 55px;
    margin-right: 22px;
}

.send-other span {
    width: 54px;
    height: 54px;
    border: 1px solid #a9a9a9;
    -webkit-border-radius: 5px;
    border-radius: 5px;
    background: #e8e8e8;
    display: -webkit-box;
    -webkit-box-pack: center;
    -webkit-box-orient: vertical;
    vertical-align: middle;
}

.send-other li p {
    font-size: 11px;
    margin-top: 10px;
}

.m_b26 {
    margin-bottom: 13px;
}

.p_t40 {
    padding-top: 20px;
}

.emot-container {
    border-top: 1px solid #adaeb1;
    width: 100%;
    height: 125px;
    background-color: #eee;
    overflow-y: auto;
    overflow-x: hidden;
    -webkit-touch-callout: none;
    -webkit-user-select: none;
}
.emot-container::-webkit-scrollbar {
    display:none
}
/*
.emot-shell {width:50px; height:50px; float:left; padding:10px; margin:2px; }
.emot-icon {float:left; width:29px; height:29px; background:url(../images/chat/qqSmilies.png) no-repeat;}
*/
.emot-shell {
    width: 13.5%;
    height: 42px;
    float: left;
    padding: 5px;
    margin: 1px;
}

.emot-icon {
    float: left;
    width: 38px;
    height: 38px;
}

.header-pic {
    width: 52px;
    height: 52px;
    -webkit-border-radius: 26px;
    border-radius: 26px;
}

.bottom-container {
    position: fixed;
    bottom: 0;
    left: 0;
    width: 100%;
    background-color: #f1f1f1;
}

.add_photo_area {
    background: url(../images/chat/other.png) no-repeat;
    display: none;
    cursor: pointer;
    vertical-align: middle;
    background-position: 1px -81px;
    background-size: 150%;
    width: 33px;
    height: 25px;
    position: fixed;
    z-index: 10000;
    right: 10px;
    bottom: 90px;
}

.add_photo_input {
    width: 100%;
    height: 100%;
    cursor: pointer;
    position: relative;
    opacity: 0;
    z-index: 21;
    font-size: 15px;
    display: none;
}

.me p img {
    margin: 0 auto;
    width: 100%;
}

#genericChatPage {
    display: none;
    background-color: #fefeec;
    width: 100%;
    position: fixed;
    left: 0;
    bottom: 0;
}

.chatHeader {
    position: relative;
    left: 0;
    top: 0;
    border-bottom: 1px solid #fcf9e7;
}

#closeBtn {
    position: absolute;
    left: 0;
    width: 26px;
    height: 26px;
    font-size: 27px;
    text-align: center;
    line-height: 26px;
    color: #c4bcae;
}

.chatHeader h2 {
    font-size: 13px;
    text-align: center;
    line-height: 26px;
    color: #c4bcae;
}

.chatContent {
    padding: 15px 0;
}

.chatContent ul {
    display: block;
    width: 90%;
    margin: 0 auto;
    padding-bottom: 12px;
}

.chatContent ul li {
    display: inline-block;
    width: 18%;
    height: 48px;
}

.chatContent .unCheck {
    background: url("../images/chat/unchecked.png") no-repeat;
    background-position: center center;
}

.chatContent .check {
    background: url("../images/chat/checked.png") no-repeat;
    background-position: center center;
}

.chatContent p {
    color: #eed39a;
    text-align: center;
    font-size: 12px;
}

.chatFooter {
    margin-bottom: 18px;
}

.submitBtn {
    width: 90%;
    height: 30px;
    text-align: center;
    background-color: #c9c0b2;
    margin: 0 auto;
    line-height: 30px;
    font-size: 15px;
    color: #fbfbfb;
    border-radius: 4px;
}

.allow {
    background-color: #fd011d;
}

.msg-main-cont, .msg-main-cont p, .msg-main-cont ul,
.msg-main-cont p span, .msg-main-cont ul li,
.msg-main-cont ul li span {
    -webkit-user-select: text;
    -moz-user-select: text;
    -ms-user-select: text;
    /*user-select: text;*/
}

.cxlpAgent {
    background-color: #fff !important;
    border: none !important;
}

.cxlpGuest {
    background-color: #D7EBFF !important;
    border: none !important;
}

.blueBtn {
    background-color: #1886E3 !important;
    border: none !important;
    color: #fff !important;
}

.msg-main-cont .solveBtn {
    padding-top: 12px;
}

.msg-main-cont .solveBtn span, .questionList li span {
    display: inline-block;
    width: 50%;
    height: 25px;
    line-height: 25px;
    padding-left: 10px;
}

.msg-main-cont .question_link {
    color: #41a1f2;
}

.msg-main-cont .solveBtn .fontColor {
    color: #41a1f2;
}

.autoinput {
    line-height: 20px;
    min-height: 20px;
    max-height: 65px;
    overflow: hidden;
    max-width: 100%;
    width: 100%;
    vertical-align: middle;
    background-color: #ffffff;
    font-size: 15px;
    letter-spacing: 2px;
}
#chatContent:empty:before{
    content: attr(placeholder); 
    font-size: 12px;
    color: grey;
}

[contenteditable=true] {
    display: inline-block;
    vertical-align: middle;
    text-align: left;
    overflow-y: scroll;
    outline: 0;
    -webkit-user-select: auto;
    /*-webkit-overflow-scrolling: touch;坑*/
}

::-webkit-scrollbar {
    background-color: #ffffff;
}

.questionList li {
    color: #41a1f2;
}

.telephoneBox {
    background-color: rgba(0, 0, 0, 0.6);
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    z-index: 999;
    display: none;
    text-align: center;
}

#target {
    padding: 5px;
    background-color: #fff;
    position: absolute;
    display: none;
    left: 50%;
    top: 50%;
    max-width: 90%;
}
.telephoneBox .tip_box{
    display: none;
}
.telephoneBox .ui-btn-inner{
    display: none;
}
.btn {
    display: inline-block;
    padding: 5px 12px;
    font-size: 11px;
    font-weight: 400;
    line-height: 1.42857143;
    text-align: center;
    white-space: nowrap;
    vertical-align: middle;
    -ms-touch-action: manipulation;
    touch-action: manipulation;
    cursor: pointer;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    background-image: none;
    border: 1px solid transparent;
    border-radius: 2px;
    margin: 3px;
}

.btn-close {
    position: absolute;
    right: 10px;
    top: 10px;
    border-radius: 13px;
    padding: 0 8px;
    font-size: 19px;
    color: #d43f3a;
    background-color: #ffffff;
}
.telephoneBox .tip_box{
    position: fixed;
    top: 50%;
    left: 50%;
    width: 240px;
    height: 72px;
    margin-left: -120px;
    margin-top: -36px;
    background-color: #d9f0f9;
    border: 1px solid #adcad6;
}
.telephoneBox .tip_box p{
    font-size: 16px;
    line-height: 36px;
    color: #41a1f2;
}
.tip_box p span{
    display: inline-block;
    width: 50%;
    text-align: center;
}
#floating_frame{
    width: 100%;
    position: absolute;
    left: 0;
    bottom: 40px;
    overflow-x: auto;
    overflow-y: hidden;
    background-color: #f3f3f3;
}
#floating_frame ul{
    width: 1000px;
    height: 40px;
    padding: 0 10px 0 5px;
}
#floating_frame li{
    float: left;
    margin-left: 20px;
}
#floating_frame li div{
    border: 1px solid #c4cacc;
    border-radius: 15px;
    font-size: 15px;
    line-height: 29px;
    color: #9a9fa1;
    padding: 0 12px;
}
#floating_frame li div a{
    /*color: #339900;*/
    /*display: block;*/
    /*padding: 0 12px;*/
}
#floating_frame li a {
    display: block;
    padding: 0 12px;
    border: 1px solid #c4cacc;
    border-radius: 15px;
    font-size: 15px;
    line-height: 29px;
    color: #9a9fa1;
}
/*健康险个性样式 start*/
.fold{
    width: 100%;
    font-size: 14px;
    line-height: 34px;
    text-align: center;
}
.white-bg .msg-main-cont{
    background-color: #fff;
    border: 1px solid #fff;
}
.white-bg .ask-msg-main > i {
    border: 1px solid #fff;
    background-color: #fff;
}
.hide-action{
    display: none;
}
.block-action{
    display: block;
}
/*健康险个性样式 end*/
.association{
    display: none;
    position: absolute;
    left: 0;
    bottom: 50px;
    padding: 0 0 0 10px;
    width: 100%;
    z-index: 10009;
    background-color: #fff;
}
.association ul{
    padding: 10px 0;
}
.association li{
    font-size: 14px;
    line-height: 20px;
    color: #000;
    padding: 8px 8px 8px 0;
    border-top: 1px solid #e9ebec;
}
.association li:first-child{
    border-top:0
}
.association li .keyword{
    color: #f4822c;
}
.opinion-title{
    font-size: 15px;
    line-height: 37px;
}
.opinion-box{
    display: flex;
    display: -webkit-flex;
    width: 100%;
}
.opinion-text{
    width: 64px;
    font-size: 12px;
}
.opinion-list{
    -webkit-box-flex: 1;
    flex: 1;
}
.opinion-list span{
    display: inline-block;
    font-size: 13px;
    line-height: 23px;
    padding: 0 6px;
    border: 1px solid #c4cacc;
    border-radius: 5px;
    margin: 0 6px 10px 0;
}
.opinion-btn{
    display: flex;
    display: -webkit-flex;
}
.opinion-area{
    width: 100%;
    height: 25px;
    border: 1px solid #c4cacc;
    border-radius: 5px;
    overflow:hidden;
}
.opinion-area input:disabled{
    text-align: center;
}
.opinion-area input{
    width: 100%;
    background: #fff;
    outline: 0;
    border: 0;
    color: #000;
}
.submit-btn{
    width: 108px;
    height: 24px;
    border: 0;
    border-radius: 3px;
    text-align: center;
	background-color: #BDBDBD;
    color: #fff;
    line-height: 24px;
    padding:5px;
}
.opinion-check-bg{
    background: #c4cacc; 
}
.activeBTN{
	background: #f90;
	cursor:default;
}
.activeSPAN{
	background-color: rgb(255, 153, 0); 
    color: white; 
  	border: rgb(255, 153, 0); 
}
.disabledSPAN{
	background-color:#bdbdbd;
	cursor:default;
	color:#000;
}
.disabledBTN{
	background:#bdbdbd;
	cursor:default;
}